DDJ-1000srt Cue lights not working Help

When I power up the the turntables all the light turn on, meaning it works. but after it loads up. the cue lights and play pause button light doesn't. B ut the lights do work because when I turn it on, all the lights turn on. Anyone know how to fix it. Please help. Thank you

Sharan Jeyarajah November 21, 2020 00:52 Answered

Official comment

Using macOS Big Sur? If that's the case, unfortunately the device is not yet compatible; please see our news announcement here for details. We hope to have the updates available this month. Thanks for your patience.

If it's something else, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Pulse December 10, 2020 17:26

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2 comments

Same here. Need help too.

Thank you

Chayaphon Chayluksamee December 10, 2020 04:22 0 votes