Submit a request

Before submitting a request for support, please use the search to see if your question has already been answered. If no answer is found, please complete the form below and we will be happy to assist you.

Fields marked with (*) are required to complete the form.

Select request type:

Your email address

First Name

Last Name

Country

Phone number

Type of Inquiry

Have you placed an order?

Purchase date

Product

Please select the product(s) you are using

Software

rekordbox Version

Software version

Computer Make / Model

Please enter the make / model of your computer.

Computer OS

RAM

Please enter the amount of RAM (in GB) in your system - number only.

Processor

Please indicate your processor type / model. On Windows, right-click on My Computer and select Properties. On OS X, click the Apple icon and select About This Mac.

Subject

Provide as much information as you are able in order to expedite your support.

Description

Please enter the details of your request. Provide as much information as you are able in order to expedite your support.

Attachments

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