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Before submitting a request for support, please use the search to see if your question has already been answered. If no answer is found, please complete the form below and we will be happy to assist you.

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First Name

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Inquiry

rekordbox Version

rekordbox dj Licence

Please provide your rekordbox dj license number, if applicable.

rekordbox dj Plus Pack

rekordbox dvs Plus Pack

rekordbox dvs Licence

Please provide your rekordbox dvs licence number, if applicable.

rekordbox video Licence

Please provide your rekordbox video licence number, if applicable.

Computer OS

Other Operating System

If you are not using one of the operating systems listed above, please enter it here.

Computer Make / Model

Please enter the make / model of your computer.

Processor

Please indicate your processor type / model. On Windows, right-click on My Computer and select Properties. On OS X, click the Apple icon and select About This Mac.

RAM

Please enter the amount of RAM (in GB) in your system - number only.

Other Devices

Please list any other USB devices or audio-interfaces you have connected to your computer.

Product

Please select the product(s) you are using

How are you connected?

Subject

Provide as much information as you are able in order to expedite your support.

Description

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