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DDJ SB2 not detected

i have installed serato dj intro and the trial has finished and my controler is not detecting it just says that "this will take one minute" but nothing is happening but virtual dj detects the device please help

 

Mimaz Madani

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@Mimaz > Have you tried using a different USB cable or USB port? Some computers are not capable of providing adequate power over USB and so the device does not get detected properly in Serato DJ.

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