Well, this is very frustrating to say the least. My less than 2 years old DDJ SRT 1000 needs a part that is no longer being sold. I purchased this unit May 2021. I've maybe used it 150 times total.
I began having problems with distortion coming from the mic channels this past Friday. I contacted Pioneer and was told to contact an authorized service center. There are no service centers close to me and out of the 3 I contacted, only one of them was responsive.
I took the controller apart myself and discovered the output circuit board was fried. The part is DWX4115-MOUT. According to Pioneer's website, this part is no longer being sold. It's out of stock everywhere else I search.
I also can't even replace the controller itself if I wanted to because it's backordered everywhere.
This is very disappointing and frustrating. I feel like Pioneer is leaving a professional DJ of 23 years hanging.
I love Pioneer products but I've always received better service from Rane. I might have to go back as Pioneer is proving to be unreliable.