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Please create a ticket with the support team in your region for further assistance in resolving this issue.
Products:
- XDJ XZ
- MacBook Pro 2.0 GHZ Quad Core Intel Core I5 (Monterey)
- Serato DJ Pro (latest update)
I have looked everywhere to find an example of my issue, but could not find anything. I recently purchased my XDJ-XZ and like using my laptop to search music and link to the controller. I am running into an issue where the screen on the XDJ is lagging significantly when mixing songs or applying effects/loops to the point where I need to look at my laptop screen to see what is happening real time when I am trying to loop or apply effects.
I tried to update the firmware on the controller, but I am not sure if I did it correctly. I got the update screen and it said it was updated.
I am not sure if this is a Mac problem because everything runs smooth on the computer, but the screen on the XDJ is lagging to the point of it not being usable.
I have not run into this issue when I am using a USB, but having the laptop plugged in the main way I want to DJ with this controller.
Any advice and help is greatly appreciated.
-Colin
Please create a ticket with the support team in your region for further assistance in resolving this issue.
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Are you connecting through a USB hub or other devices on the same side of the computer?
Yes, just the USB Hub. I adjusted the latency to see if that fixed it, I tuned off the wifi and closed any background programs but the mixer screen is still choppy.