DDJ-WeGO High-pitched noise in headphones

it's USB Ground Loop issue, i'm having it and i simply got used to the sound lol

there are USB isolator but very pricy

I thought the same thing at first, but I don't think it is.  It's not effected by the volume control, but with a ground loop I would expect it to be, because it would be pre-amplifier.  Also, it does not happen through the master output.

I wish I had a USB isolator to test your theory, but I do not, I can really only speculate at this point.

honestly the sound is only hear when music is not playing, if music is playing loud enough i can only hear like 5% of it. Also, the high pitched noise won't be recorded/played back on your speakers so it's alright.

Are you using the WeGO with a laptop connected to wall-power?  Does the noise continue if you disconnect the wall-power and run only on the battery?

Yes, I'm using it on a portable. MacBook Air, specifically. The issue occurs when on battery or on power adapter, with both 2 prong or 3 prong AC connection.

It happens no matter what, unless I turn the jog wheel LEDs off

Hi. We have the same issue. High tone buzzing noise is audible in the headphones and is also present in master output. Noise level is about -60db. It's not a ground loop problem cause I'm using WeGo connected to a notebook on battery. I've sent back the device to a dj-store as broken and got the replacement, but the second controller has the same problem

i used this http://www.thesource.ca/estore/product.aspx?language=en-ca&catalog=online&category=Stereo%20Cables&product=2700054 for my WeGo & Rk5 speakers, it killed about 70% of the buzzing noise

Confirmed. There is no buzzing noise while the jog wheel LEDs turned off.

Noted this issue and reported the engineers, thanks.

i can't turn off the led to black. it always goes switch back to dark red. so i can still hear the buzz noise

Some feedback from the engineers:

"This is a known issue and will be fixed in the next firmware update. 

Thank you for your patience until the next update is released."

ok i've brought Ebtech Hum X, Nexxtech Ground loop isolator and a surge protector, still getting buzzing noise

i've hooked up the HumX to the wall, then to a surge protector (C-Data Surge 8), then the surge have 1) my desktop pc 2) my monitor 3) my left powered speaker 4) my right powered speaker

i hope the "buzzing" issue will be fixed in the next firmware update. thank you. pioneer

I also has the problem with High-pitched noise in headphone and master out.

Any information about when the new firmware update with the fix will be relased ?.

bump

same issue here.. was gonna return it but good thing you told me, I thought it was a grounding issue too, thanks for the comments.  Please help Pioneer thank you!

As noted above, Pioneer are working on a firmware fix.