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Pioneer DJ authorised repair centre London?

Hi all,

I'm hoping someone could point me to a reputable authorised repair centre for Pioneer DJ equipment. I need to get a CDJ-2000 fixed and I'm rather pissed off with the service so far received (read NOT received) from Pioneer UK. I tried most of the afternoon calling them on their uk customer service numbers to get a list of repair facilities in London but no one is picking up the phone on either number on the website!!!

Besides that the list for the South Eas of the UK only gives 3 options of which 2 are over 40 miles away from here and as I need a quick fix I can't wait for courier services and wanted to drive there in person. The ONLY one in London tried to rip me off on the phone already:( I asked to speak to someone from repairs and the woman on the phone declined to put me through as she could handle it.... So all she had to say was £57 + VAT per hour to have a look, was not able to give an indication of waiting time, price to fix it (an other repair centre was professional and was able to do this, just a shame I would have to drive each way for 1.5 hours!) and was rude when I again asked to speak to a tech person.

With so many customers relying on their equipment in my area I would have expected a bit more?>

Anyways rant over - If anyone knows a good one in London pls let me know:)

Steve Morley

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I have used Audio plus in colchester and was a very good service and did the fix while i waited,

Unit 5, Grange Way Business Park, Colchester, United Kingdom+44 (0) 1206 369966 contact@audio-plus.co.uk

alltho when i got there it was an old fella in a skirt and tights and work boots which did make me chuckle on the quiet but he was a very nice fella and knew his onions and was ever so helpfull but each to their own :)

Not a bad journey if you come down the m11 and use the new a120 to get on the a12 road to colchester its quite a nice drive.

i hope this helps.

Nick Hilton 0 votos
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Ah those were the helpful people:) I think I might have to go there even though it is a long drive and will take a chunk out of my day (I'm near Heathrow airport). They were cool on the phone and seem to know exactly what they were talking about. Fix while you wait is great as it cuts out all the waiting on couriers etc!

Happy to hear they were good when you went there too:)

Thanks for the info

Steve Morley 0 votos
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Hi Gavin

If you know any repair centre nearer to me that would be great but otherwise I will have to go to Audio Plus and just accept the long drive.

I'm based near Heathrow airport in West London..

Steve Morley 0 votos
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Thanks all for the info, I have decided I will go to Audio Plus in Colchester as soon as I have a gap in my schedule:)

Steve Morley 0 votos
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