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XDJ-R1... The Worst!

bought my XDJ R1 three months ago. I am a DJ doing gigs 3 times a week, and weddings with 400 people every time. I am using the latest 1.12 firmware and rekordbox 3.3.0... I have had the DJ's worst nightmares with this set... the first was loosing control of the whole mixer while trying to upload a song through the Ipad... so I decided, no more Ipad and no more wifi link... I will just use the mixer as is with the USB Sandisk... With a few more gigs down the road, I was faced with an even worst scenario, the sudden Freeze with the High Pitch Sound driving everyone crazy! This has occurred twice, once half way through the song, and the other time, while I was just about to hit play and raise the volume (by the way, I have played these two specific track many time before on the same set a few days before this incident)
So Pioneer, what do you suggest? Should I take back the XDJ R1 to the store and ask for my money back? Your customer service in Tel Aviv advised me to by a backup mixer just in case, and I did!!! But that is not the solution...!!! would you advice please? should I just return the set and by two separate XDJ's 300 instead if you see that there is no practical solution???

Simon A Respondida

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Primeiramente bom dia!!!

meu nome é Renan, sou de florianópolis - SC - Brazil

Comprei faz 3 semanas um XDJ-R1 pionner, sou fã da marca, eu tinha um ddj t1, vendi para comprar e xdj-r1, só que estou com problemas, não consigo fazer o mapeamento no traktor e nem no virtual dj.....estou quebrando a cabeça dia a dia para resolver isso e não estou conseguindo!!!

alguém pode me ajudar???

obrigado

Renan Tonelli 0 votos
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Over a year ago i sell my XDJ.R1....buggy product, nothing to do. Firmware over firmware but high pitch sound still appear. I but first an XDJ-AERO (stopped every problem, fantastic product) and now i buy a XDJ-RX (fantastic product - no bug!)
That type of problem are very frustrating, in my opinion try to have cash back and change product (not unit....but model!!)

Jacox 0 votos
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We've got the engineers looking into these issues, any additional information you can provide as to what you were doing when the freeze occurred would be helpful.

  • What the music source was
  • What was the music filetype playing during the freeze
  • If you're able to repeat it with the same track
  • How long you were playing before it occurred
  • Were you connected to any other devices (wired or wireless)
Pulse -1 votos
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The Music Source was mp3 on a USB Stick created with rekordbox
An Mp3 file analyzed with no problems.
I was able to repeat this track over 10 times after the incident, and it played normally, so it is not related to the track, but to a bug in the XDJ-R1 system.
I was playing for around 3 hours.
Not connected to any advice at all.

Simon A 0 votos
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estou com medo de atualizar o Firmware de 1.09 para 1.12 pesquisei na internet e muita gente relatou que deu problema após a atualização!
vou fazer trocar de computador ! estou quase comprando a licença do virtual dj controle xdj-R1

Renan Tonelli 0 votos
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XDJ R1 agora a pionner não nos dá suporte algum! que produto lixo!

Renan Tonelli 0 votos
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