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@callum > Per @Keiko's post, as long as your power supply is functioning properly, then it's likely a hardware issue and would require servicing. I'm sorry you've had this problem, and certainly, these products are not designed / built to fail after such little use, but electronic components can fail prematurely. Our technicians should be able to diagnose and repair it for you. Please contact Pioneer DJ technical support in your region for further assistance.