Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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I am having an issue with Rekordbox verison 6.7.7 where all of my newer tracks are able to be found and played. However, all older tracks from a previous version of Rekordbox throw a "File Not Found Error." All of the tracks are in the same place on the USB, the filepath points directly to all tracks, and the auto-relocate function does not work.
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Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.