
Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
Hi all, I've tried for hours to find a fix but can't! Basically my Macbook Pro has decided to slowly die, no apps will open and it no longer connects to the internet - it's 8 years old so no a major surprise and I can't fix it, nothing works in safe mode etc. So I have access to all my music, which is backed up on a external SSD. And I have an old library back up file from June. But was hoping there was a way to get the raw library database file and transfer this? To further complicate things I want to transfer this to a new Windows Laptop. Is this possible? I haven't been able to locate a specific library file or database in the app folder structures. Any help would be appreciated, I'm also wondering if I can copy the app files to a new Mac (without music) then install a fresh rekordbox, export the library, then take that output to the new pc?
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Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.