Hello,
i bought DJM 250 MK2, and i got problem. I installed Rekordbox, put my usb cable to connect mixer and my Laptop (which is running on Windows 7) and i cannot play. During isntalation of driver for DJM 250 mk2 i see informnation that instalation of the driver failed.
Mixer with normal vinyls work properly, but after try to install rekordbox on 3 different pcs (every of them run on Windows) i see 3 times this same error. I did download the new driver from yours website, but still did not help.
Any solution guys ??
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Have you checked that your antivirus or other security software is disabled and that you are installing as an Administrator-level user account? You might also try right-clicking on the driver installation file and selecting "Install as Administrator."
Be sure the device is NOT connected via USB at that time.
Yeah i did - and still i got error- during isntalation i see also info " If the hardware installation or software installation dialogs appear during the instalation of the drivers select continue anyway" - i done everything you mentioned abov and still i got error Installation failed(002)
Have you gone through the process of fully uninstalling the drivers via the Device Manager, and running the uninstaller as well?
Few times - on 3 different PCs, and effecti is still the error
Are they all running Windows 7?
Yes
Have you applied ALL Microsoft updates and service packs?
No
I'd start with that. I know this is a possible cause for driver signature failures.
Okay i will try - if that won't help i will post the info
After all updates still doesnt work
Dear PioneerSupport Team,
I done everything, but stil itl doesn't work. I can understand that i bought the cheaper equipment, but for learning how to use the DVS. I am disapointed, because after few days of fighting with errors i can't still use my mixer properly - please send me info how i can make a complaint. I already contacted with shop to make a return, but still i count that maybe you can help.
With Regards
Eugeniusz
Hello
For anyone wondering. I had the same problem as the guy described. Just on Win10. Basically the problem was that I couldnt install the driver for the djm250 mk2.
Always when i tried to run the installer directly from the zip archive, it would fail. Also when unzipped, but the key hint I got in this thread was to run as administrator. In the first run i wanted to test if the usb really has to be unplugged. I discovered that it really is - make sure to unplug first and then run as admin.
Just if anyone is reading this and doesnt try the stuff because it never worked out for the other guy...