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DJM S9 not playing records

Just purchased a DJM S9. It powers up and looks all nice, but it will not play records and won't sync with Serato DJ Pro. The channel freq lights don't even come on. Is this a driver/software problem or just a defective device?

Raymond Perkins

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Have you checked that the channel inputs are selected properly and that the trim knob is adjusted to show level on the meters?

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