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Cannot detect PLX-500W in Rekordbox 6.5.2 under 'Devices' via USB

I have installed Rekordbox on my Windows 10 PC and connected my PLX-500W via USB cable.  However, Rekordbox fails to show the PLX-500W at all.  It DOES detect my iPod Classic under 'Devices' via USB.  

- I have enabled Rekordbox through the Windows firewall. 

- I have the most current version of Rekordbox: 6.5.2.  

- Windows x64 Pro has all current updates

- I plugged the PLX-500W through multiple USB ports on the MOBO

There does not appear to be a driver specific for the PLX-500W, as I searched the site for one.  So, I cannot update a non-existent driver for the hardware.  I cannot use WiFi/LAN, as this is not an option on this product.  

Honestly, all I wanted to do was rip my vinyl to my iPod.  I do not have any other DJ equipment to "workaround" what the forum indicates may be an issue with Rekordbox and Windows 10? 

I have not other issues with devices being recognized by 'Plug and Play' via USB.  

I have searched the forum and tried every fix, but most were either not applicable, linked to a German Microsoft KBB article, or were worked around via other DJ equipment. 

Honestly, Pioneer should probably just release a driver instead of relying on MS to detect an uncommon 'Plug and Play' device such as a turntable.  *exasperated sigh*

Bambi Jaeger

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Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
Installed RAM 8.00 GB
Device ID DBABF954-93FF-48A2-B2E0-89CB1CC0FCB3
Product ID 00330-80004-53367-AA692
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display


Edition Windows 10 Pro
Version 21H1
Installed on ‎8/‎26/‎2020
OS build 19043.1052
Experience Windows Feature Experience Pack 120.2212.2020.0

Bambi Jaeger 0 votos
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That looks like you've found it - it just shows up as a generic USB audio device.

Pulse 0 votos
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