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Laptop does not work when connected to DJM-S11

Unable to search library on laptop using djm-s11 I just purchased the djm-s11. I installed all software and drivers. The S11 works I can see my library on the screen but I am not able to use my laptop at all. Any suggestions on how to fix this issue?
Primo Torres Respondida

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Probably that the drivers were not allowed through security when installed. Please follow the guide here starting on page 8 to uninstall and reinstall.

If you're not using a Mac, please let us know.

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I am using an 15" ASUS laptop with an i3 7100U CPU @ 2.40GHz 6 GB RAM

Windows 10 Home Edition 

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