It could be that the player thought the & was a leading character for a system code; can you please verify within rekordbox that the file doesn't have any other characters immediately following the ampersand?
A track I loaded and played in my CDJ had different size text in the filename and no idea why.
Track in question is;
Nikolauss & John O’Callaghan - Bláithín
Everything after "Nikolauss &" is in larger text. How?
The text in the filename is all one size like the other thousands of tracks I have - I cannot alter them anyway.
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It's not the ampersand as I have thousands of tracks containing that symbol.
I deleted the track from my collection, then re-imported it again which fixed it (for now).
Strange why it happened in the first place.