Comentario oficial
Adam,
Sorry about that - our Australian team had some issues with ticket assignments but is currently working through their backlog. Thanks for your patience.
I've jumped on to assist on that ticket for you.
After updating to the new DDJ-1000_m_4.0.0 audio driver, the Rekordbox and controller performance is completely unuseable.
Waveforms aren't rendering smoothly, and random button pushes on the controller, or track pad clicks in applications other than Rekordbox cause the Master Output to stop working, even though the track is still playing in Rekordbox and the channel meter LED is still showing signal.
I had none of these issues prior to updating the audio driver.
Rekordbox 6.6.1
DDJ-1000_m_4.0.0
Firmware 1.1.2
Macbook Air 2020 Intel
macOS Monterey 12.0.1
Adam,
Sorry about that - our Australian team had some issues with ticket assignments but is currently working through their backlog. Thanks for your patience.
I've jumped on to assist on that ticket for you.
La publicación no admite más comentarios.
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
I filed an inquiry ticket 5 weeks ago and I've received no response from your support team. FIVE. WEEKS.