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I'm sorry to hear about that and would certainly recommend that users contact the support team should they require assistance with a firmware issue.
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XDj-RX3 Corrupt Firmware
I tried to update the firmware, but all I get is "Main firmware update failed"
A reboot prompts me to insert firmware into top USB1
It's dead.
I've tried 5 different thumb drives, 3 different PC's and numerous downloads of the firmware.
The RX3 is only 30 days old.
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I've heard back from the store (Thank you Josh @ TheDiscoDJStore), and several others have had the same issue. It's a bug in the firmware, and the representative from PioneerDJ is adamant that it's reversible and not bricked.
I believe that they are re-uploading firmware V1.0 to revert my RX3 and others in the same situation back to a working condition.
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