What version of rekordbox are you using?
XDJ-XZ Firmware Update Resulted in Sound Problems
I just updated my XZ firmware to 1.23 and now whenever I use it in computer connected mode (not in USB mode), suddenly the sound is gone like in 5 minutes. I always need to restart rekordbox and then the sound comes but goes again in a couple of minutes. Never experienced this before the firmware update. Please help.
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Rekordbox version 6.6.1
mac 10.15.7 Catalina