Cant connect XDJ-RX2 to rekordbox ios app via USB port

Hi. Thanks for responding.

I have still not resolved my issue and would appreciate help as your response plus numerous conversations with the DJ store i purchased unit from did not solve my issue.

1. I have an XDJ-RX2 Pioneer DJ System
2. I downloaded the rekordbox iOS app (Version 3.1.2.5) onto my iphone XS – Software 14.4
3. I transferred my tracks from the Rekordbox program (Version 6.5.1) on my Mac to rekordbox iOS app
4. I can play tracks on my iPhone rekordbox iOS app
5. I then plugged USB cord (apple approved) connecting iphone to XDJ-RX2 into USB port on front of XDJ-RX2 console
6. The XDJ-RX2 does not recognise the iphone/rekordbox box app – Nothing shows where as this video shows its pretty straight forward https://www.youtube.com/watch?v=RBf0ysLh5hY
7. I spoke to DJ store, who advised that rekordbox iOS app not compatible with version 14.4 of iOS
8. I changed phones and used iphone version 12.1 on Iphone 7
9. Attempted to connect to XDJ-RX2 (see point 5) – still nothing happened. XDJ-RX2 does not recognise iphoine rekordbox iOS app

Im going crazy as above video link below shows its pretty easy. What am I doing wrong as DJ store has not idea either.

Please help

Thanks

James

James,

That video was from 2015 - unfortunately the connection method of using the Lightning cable directly to the RX2 is no longer an option thanks to changes Apple made in iOS and how we've had to adjust the app accordingly. As noted in my previous reply, the connection instructions are available in the app or on the rekordbox website. In the case of the RX2, the only option is wired over USB-B, meaning you connect the Apple USB Camera Kit to the iPhone, then a standard USB-A cable to the camera kit, and the other end (USB-B) to the RX2 PC connection on the back of the controller.

Cool now why don't you create a new video or a step by step instructions for people who wants to use this feature. Your app is failing to connect normally via cable. As it is right now on the 15th of Jan 2022 the latest rekordbox iOS app, the latest XDJ RX2 firmware, and the latest iOS operative system on my brand new iPhone 13 Pro Max is NOT connecting with a genuine camera adaptor and a genuine USB B cable. This is unacceptable for a company who is supposed to be leader in DJ Equipment. Get your shit together and provide real instructions, video and support for your products, or delete the feature from your catatalogue as this is misleading consumers

Again, that video was from 2015 and may feature Martin from Pioneer DJ UK, but it's not an official Pioneer DJ video. Apple changed permissions in how the app works, and that particular connection method is no longer outlined as available within the app.

As detailed on the linked FAQ page within the app / on the rekordbox site, the XDJ-RX2 only supports connection via the Apple USB adapter and USB connection to the B port on the back of the RX2.

I can assure you that this works as I just tested it myself - make sure you have disabled the WiFi on your phone as instructed, and press the rekordbox button on the RX2.

Hi, I'm having the same problem. I have an XDJ RX2 controller and I'm trying to connect to Android (Samsung Galaxy S20+) via USB cable. However, it doesn't work either through the top USB ports or the back port. What to do? Please check this out and come up with a detailed and working solution.

The information on connecting to the RX2 is in the app itself, or on the rekordbox website here.