CDJ3000 Loop bug or player issues

Hi, I dont know if this is my cdj3000 but its being doing out of the box. one of 4 cdjs3000 when making a loop it will go to beat jump mode. instead of loop mode, I cant use the touch screen to change the bars and make the loop shorter because its on beat jump. I have to restart the player for it to work normal back. Is this an issue anyone has? or is it my player doing weird? 

The players have all the latest firmware