Hi everyone i just bought a DDJ-RR this month ..
and everything works except the FX 2 and FX 3 on the rightside..
both 2 knobs and 2 buttons do not work with midi and the buttons inside
recordbox are frozen for those 2.
. also if i try to use FX 1 on the right side ..it does work alone..
however FX 1 knob control controls FX 2 and FX3 ..
when i use fx 1( right side) all FX 1-3 moves together locked in ..
. There is no issue for FX 1-3 on the left side,. it works..
i tried re-installing drivers.. and software for recordbox..
also tried firmware update..
nothing will fix the FX2-3 on the right side.
anyone have these issues ? or is this is software issue or a hardware issue.. should i return it and order a new unit ??
Hello Vinh,
Sorry to hear that you had issues in FX knobs and buttons.
After DDJ-RR engineers saw your issues, they assume those issues may be caused by the hardware fault.
They advise you send back the unit to the store you purchased it or a service center near from your place.
Thank you very much for your kind cooperation.
Best regards,
CRM, Pioneer DJ
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