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DDJ-RB not recognized as Audi Device on Mac (OS: High Sierra)

I bought a new DDJ-RB last Thursday and i am currently not able to use it.
My Mac (MacBook Pro, Late 2015) with installed OS High Sierra does not recognize the DDJ-RB as Audio Device and Audio Output does not work.
The Controller works proprerly on an other Mac with MacOS Sierra installed.
What i tried without success so far:

* read the troubleshooting guides and FAQs
http://faq.pioneerdj.com/product.php?lang=en&p=DDJ-RB&t=faq
http://faq.pioneerdj.com/files/img/OS_X_10.9.2_E.pdf
http://faq.pioneerdj.com/product.php?c=660&lang=en&p=DDJ-RB&t=faq

* reinstalled Recordbox 5.0.1 serveral times

* reinstalled Recordbox and deleted *everything* from the hidden system folders

* uninstalled the driver serveral times

Can u help me? Is there a beta audio driver available that i can try?

Greets, Paul

Paul Ehrhardt Répondu

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11 commentaires

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Same problem But on a DJM T-1.
If I open Pioneer utility I can see it as connected, but if I open Apple System Preferences it is not featured between Audio Devices.

Stefano Giusto 0 votes
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@Stefano > Have you reinstalled the drivers for the T1 since updating to High Sierra?

Pulse 0 votes
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@PioneerDj yes. And I tried both Yosemite and El Capitan drivers.
The DJM T-1 Utility App detects the Mixer as Connected, but it doesn't appears in the Audio Devices list.

Stefano Giusto 0 votes
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@Stefano > Did you follow the troubleshooting guide above to ensure that the drivers are not being blocked by the security of the OS during installation? That seems to be the recurring issue for users having this problem.

Pulse 0 votes
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@PioneerDj. I Solved the problem Only PARTIALLY, but this was super Weird.
This is how i Have done so you can maybe add in the future trouble shooting guides:

I am on a new-gen Mac Book Pro and a Wacom Tablet.
I clicked allow multiple times but nothing happened.
After thinking about it I figured it out this way.
I do not have a mouse, I use the Tablet, which is a third party device.
Apparently, some actions in the'System Preferences Tab' are not detected even if you click on the relative buttons when you are using an external Device (Wacom, Third Parts Mouses or Track-balls etc.).

I tried again using the integrated trackpad and everything went Smooth!

THE PROBLEM IS THIS:
The Mixer Works, but everytime I shut down the Computer the Drivers Disappear and I have to do the Whole Process Again.
CAN YOU HELP?

Stefano Giusto 1 vote
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I am having the same problem, mine doesn't recognise any audio outputs and I cannot get the headphones to work at all. 

When will this be compatible with Mac?

Hayley Gracie 0 votes
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shit I have the same problem, I changed from windows to a mac (mid 2014).I can not chose the ddi rz in the audio options of RekordBox.

When I click the driver button nothing happens. But all drivers are installed, I thought I was doing something wrong but now I know that this problem comes from Pioneer.

And today I thought I could rock some tech house with my new JBL LSR 308 :-(

Such a crap..... hope pioneer will solve this asap

 

Daniel Ribeiro 0 votes
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