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my pc wont recognize my ddj 400

i connected my ddj 400 to my pc but it keeps giving me pop ups that says "we couldnt recognize this device"... is there any way to fix this? I tried downloading ddj 400 firmware but it wont let me download and it give me a pop up that say "ddj 400 not found" I searched for some drivers but theres no ddj 400 drivers.. please help me I have a small gig coming this end of the year.. and this is only what I have ddj 400..

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Try changing the USB cable or use a different USB port on your computer - it's likely that the DDJ isn't receiving adequate power from the computer.

Pulse 0 votes
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I tried using another cable but still my pc wont recognize it.. my ddj 400 lights up tho.. I think its a drivers problem but I cant find any drivers for my ddj 400 online... is there any way to download ddj 400 drivers manually?? I tried firmware update but my pc says "ddj 400 not connected (failed to download/update)" my ddj 400 was plugged in btw..please help me I have a small gig upcoming next month... 

Venus 0 votes
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There are no drivers for the DDJ-400.

Have you tried using another computer as a point of troubleshooting?

Pulse 0 votes
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yes i tried my laptop still wont recognize it.. Isnt there a driver for it? I know that after plugging it in it will automatically download the drivers but mine just wont.. I tried multiple cables and computer still wont recognize it... I think I need is a drivers for it..?

Venus 0 votes
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I just bought another cable now my pc recognizes it but it says "DDJ 400 drivers error" 

is there a solution for this I tried uninstalling the device with device manager and restarting my pc still doesnt work...

Venus 0 votes
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Plug in the DDJ-400, open the Device Manager, find the DDJ-400 and uninstall it, then disconnect the DDJ.

Close the device manager, then apply any available Windows system updates, but don't upgrade to Windows 11 (not necessary).

Restart.

With rekordbox CLOSED, connect the DDJ-400. Wait a couple of minutes.

Launch rekordbox, see if the DDJ-400 appears under the rekordbox preferences > Audio > Control Device Information (very bottom).

Pulse 0 votes
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still doesnt work.. my pc still recognizes it but is says "drivers error". I think I just need a drivers for it.. btw in my device manager it just shows up as "USB COMPOSITE DEVICE" but in my windows settings it shows up as "DDJ 400 (Drivers error)" Is there any way to download the drivers manually?? 

Venus 0 votes
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