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Sorry to hear about that - please create a ticket with the support team in your region for further assistance in resolving this issue.
I just bought a new macbook air M2 but the DDJ400 is not responding when connected through type c adapter.
I searched online and followed the instructions on these: https://faq.pioneerdj.com/files/img/Troubleshooting_macOS_001_E.pdf
https://www.pioneerdj.com/-/media/pioneerdj/downloads/other/troubleshooting/troubleshooting_highsierra_or_later_e.pdf
But I think my laptop isn't recognizing the DDJ
On audio, I don't find [USB MIDI Device] showing after config
On Security & Privacy, I can't see the software blocked message as well.
Seems DDJ400 doesn't require installing any driver software.
Therefore I'm not sure what should do with my controller...
Pleaseeeee help D:
Sorry to hear about that - please create a ticket with the support team in your region for further assistance in resolving this issue.
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