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RMX echo fault, complete loss of output signal

i have a problem with the echo feature on my rmx, when i select it, i lose all output signal completely! and sound stops altogether, this first started on friday and i switched the rmx on/off a few times and it went away, but its started doing it again today, i havnt even owned the rmx for a week yet :(    ive included  short video showing my problem

< http://www.youtube.com/watch?v=d9l85yFlIxw>

aaron elliott

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Have you tried updating the firmware?  That is bizarre.

Pulse 0 votes
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yes, i updated the firmware the day after i got it (1.20)

aaron elliott 0 votes
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any word back from the engineers yet pulse? is this a firmware issue or do i need to send my unit back?

aaron elliott 0 votes
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Have you tried re-updating?  Like download a fresh copy of the firmware and try again.

Pulse 0 votes
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Errr, that's weird!

I can't quite tell, but is your RMX set to Default or User on the switch in the top right corner?  I'm stating the obvious but check if the issue exists when set to Default.  Also give the parameter knobs a bit of a twiddle.  Otherwise I guess it's firmware failure or unit failure...

Mark90 0 votes
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its happening on default and user mode, switching the unit off multiple times seems fix it, ive tried re-installing the firmware but im getting an E30 message (with the usb lead unplugged i want to add)  can someone talk me through how to re-install?

aaron elliott 0 votes
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Hi,

I have the same issue once in a while, which makes it a but untrustworthy.

The quick solution to get back on the road, is using the release FX / backspin to get the output channel back.

The firmware does not help you out until now, I had this issue on delivery and upgrades 1.19 and 1.20.

Although it happens more "frequently" when you are in user setting (instead of default), maybe a cross over with samples (?)

Haven't had the chance to pin it down yet, when it does happen and what common symptoms it has.

Waiting for another minor issue to be solved (device is MIDI locked).

But I am pleased with the device, I was eager to get it and understand that some refinement (bugsolving) might be necessary on a new product line :-)

Kind regards,

Pieter.

DJ_LINK2U 0 votes
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