I have all but banging my head on the wall for the past 3 days, I got 0 response from the Serato forum. Too be fair the are at least 3 users on the front page of that Serato Forums with the same issues. So to be clear, this DDJ-S1 will be returned if this is the level of support I can expect...
DDJ-S1 less then 2 weeks old
Acer Windows 7(64) I5 laptop 4 gig of ram 64 gig SSD drive
I have 0 sound output from the unit, regardless of ANY setting. So far the list of things I have tried are
Loading to both decks
2 different audio sources
2 different headphones
Looping vs not
Effect vs not
Both decks on cue
Both decks off cue
Either deck cue'd individually
All aux / mics on vs off
Trim adjusted to full and middle (both decks)
All 3 crossfader settings
All internal cross fader adjustments
Full EQ adjustment (both decks)
Uninstalling and Reinstalling all drivers
Both channels will light up and I have seen the master light work as well but neither output any type of sound.
I am completely at my wits end with this if this is not resolved **quickly** I will be switching to NI product as my $ deserves much better then this.