Ergo Latency Problems

@David > I'm guessing the problem is because of software-pickup; if you haven't adjusted the knob on the hardware and it's in a different position to the software, you need to "go to" where the software knob is positioned in order to make any changes.  This is an advantageous method as you can't accidentally move a knob or fader and have the level for that control jump.  I do know that the levels are sensitive for the gain in the software as compared to a DJM mixer, but you should still be able to set levels to a reasonable accuracy with a bit of practice.

The other thing to note is that the software uses an auto-gain function and can adjust the levels for you.

Where is the auto gain? I recorded a 1 hour mix last night & the track levels varied greatly the delay between turning the actual knob & the sofware reacting is quite noticeable. Its not something I've come accross with other controllers & VDJ.

By the way just out of interest what is that round mouse in the screen picture on you video & where could I get 1 ?

Within LE, it's a hidden setting (I believe set to enabled).  In Pro, it's available under the Config on the Options tab.

That "mouse" is actually the speaker control knob for adjusting the volume.

I used the ERGO for 2 weeks doing a tour to retailers across Canada and I didn't notice any delay between the hardware movement and the software reaction unless I was in a software-pickup mode; in other words, the hardware knob's position and the position of the software knob were in different places and the software would not move until the hardware meets the software's position.  Example; if you have the channel C fader at 10 but you're currently controlling channel A and have the fader at 0, when you switch to channel C control, the fader doesn't immediately jump to 0 -- you need to move the fader all the way to 10 in order to "pick it up".

Can software pickup mode be disabled?

No and nor would you want to -- could you imagine having the DECK A channel fader down and switching to DECK C, which was live, until you switched to it but because software pickup is disabled, it jumped to where the fader was -- at zero.