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[SOLVED] Pioneer DDJ-SX2 gain is too strong‏

Channel's gain is too strong in my DDJ-SX2 compared to de DDJ-SX. The ideal top volume on the controller should be all greens, just above the first yellows both on the channel volume and in the master volume. In order to do that in my SX2 I have to turn the trim knob all the way down to the 8 o'clock position and the master knob in the 2 o'clock position. The trim knob is too down to be in that level of volume, I have a very small range from nothing to ideal top volume. I have read they changed that from SX to SX2 because users asked for it but it seems extreme in my case. Is it normal? 

I tried different good quality songs and it's all the same. Gain meter and master meter in the software are both at 12 o'clock position (default).

Daniel Valadez Répondu

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As previously posted, the gain in the channel trim was increased in the SX2 because the engineers received many reports from SX (1st gen users) that the channel gain was not responsive enough, so as a result the new model has increased sensitivity.

There are no plans to change it at this time.

Pulse
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This is totally normal and you're not the first to raise this concern -- the reason it was changed in the SX2 is the engineers received many reports from SX (1st gen users) that the channel gain was not responsive enough, so as a result the new model has increased sensitivity.

Pulse 0 votes
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Just to chime in here!!

This is terrible, 'upgraded' to the SX2, and the levels situation is terrible.

There is absolutely no fluent control over levels whilst working. It seems that the only usable volume zone is up up to 9/10 o'clock??

Pioneer states that 'dj's wanted blah blah blah', but this is simply un workable in the real world. I find that even the slightest touch to the gain/trim and it dips and increases massively!

It says solved but having used the sx (1st gen) for years, I never had any problems with the gain, it was perfect. The sx2 is not.

Is anything happening regarding this??

Keith Mann 0 votes
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@Keith > Having recently upgraded from an SX to an SX2 myself, I understand your frustration however it took me all of two uses to get accustomed to the more sensitive gain pots, and if anything, I now have better gain on some low-level tracks so I don't need to max out the gain to try and get decent level.

Bottom line, I don't believe there will be any changes to this in the near future.

Pulse 0 votes
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Hi Pulse, thanks for the reply!!

 

5 weeks in to owning the sx2 and I am still not used to it. It is a design flaw. It is completely obvious that some engineer screwed up big time and that this major issue isn't fixable with a firmware update.

There is no other pioneer mixer that has this 'feature' (problem), in fact I don't know of any other DJ mixer on the market that goes from 'off' to 'clip' so drastically.

If you are using tracks that are that low in level, surely you would either use auto gain or manually increase the volume of the individual track until just before clipping, so it is saved for the next time you play it? How low level are these tracks anyway that you would prefer the current setup on the SX2??

This really does infuriate me every time I attempt to make a slight adjustment to the volume as it is impossible. 

 

AAARRRRGH

 

Keith Mann 0 votes
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@Keith > Honestly, I've not been using it for about a month and don't find I need to do anything different. I'm putting my trim just below 9 o'clock for most tracks and make minor adjustments when necessary, but I certainly don't ever go from around 0dB to "OMG I'M IN THE RED!" with a small turn of the knob.

Pulse 0 votes
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Hi Pulse

 

This is exactly the problem, If you put the trim just below 9 o'oclock it's fine. But turn it up anymore and it starts to go in to the red and then distorts and sounds appalling. On the trim, from zero to the first notch on the trim the sound is not there. This means we have 1 section (of 10) where we have control from virtually off to distort. What other mixer behaves in this way??

In the real world where we are battling with limiters on the sound system we need more control than this. Why would pioneer make 9 oclock upwards almost obsolete?  

I am using auto gain within serato and set set the level to 89db (Quietest). 

I understand that this 'feature' was requested by dj's but if this was the case, how come this 'feature' is only on the SX-2? 

Pioneer quite proudly make reference to the excellent quality and sound of their products. On the latest videos released, the trim seems to act exactly how it should. I don't see any of these guys making reference to the fact it's not distorting just after 9oclock And indeed why would they?

It's been a while now since I purchased the SX2 and I am not used to it. It still infuriates me. A quick look on the serato website inicates I'm not the only one.

As you seem to work closely with the engineers at Pioneer? Could you possibly ask them if this will be put right. Also is there a contact number for Pioneer UK as the ones on the website are no longer in use.

 

Regards

 

 

Keith

Keith Mann 0 votes
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Hello everyone, I have the same problem in my ddj sx2 here in Brazil, it is in maintenance for two weeks waiting for the answer from Pioneer, and today I learned that two more controllers came to maintenance with the same problem. The gain knobs On the same level and the volume of one channel higher than the other, and this also happens if you connect an external CDJ in the channels. I hope that Pioneer can help us solve the problem.

Dj Ale 0 votes
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