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[CLOSED] CDJ-350 cuts out completely as USB sound device constantly

Hi all,

I like others seem to be having trouble with using CDJ-350's as an audio device. Every now and then the audio output stops completely and software has to be rebooted in order for the USB sound interface to be restarted.

As this is a major advertised feature of this product, is there any sofware or firmware update in the progress to fix this? I have already installed firmware 1.08 and am using the latest drivers from the Pioneer site.

Chris Close

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@psyllium > What software are you using with the CDJ-350? What OS are you using?

Gavin 0 votes
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I've used various software, Traktor, Virtual DJ, Winamp, Foobar2000. I've also tried it on Windows 7 and Windows 8. Also tried it on the original firmware 1.01 and the latest firmware 1.08(?)

Chris Close 0 votes
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@psyllium > But what software are you using specifically, that the dropouts occur with?

Have you tried changing the latency settings and disabling any programs running in the background (even including WiFi)?

Gavin 0 votes
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I have tried changing the latency settings yes, and it still happens. It happens with all the software listed above... I haven't tried disabling Wi-Fi, will give it a go.

Chris Close 0 votes
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@psyllium > Cool, please let us know how it works out for you.

Gavin 0 votes
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@psyllium > Are you still having issues or did that resolve the drop-outs?

Pulse 0 votes
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This topic has been closed due to inactivity. Should you require future assistance with this issue, please create a new topic describing the problem and provide the URL of this topic as reference.

Pulse 0 votes
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