Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
restore library from external device
My macbook air containing my rekorbox library has died and cannot be recovered. I would like to restore my rekorbox library onto a different computer (windows) from my export device, which already has rekordbox installed and already contains a very small portion of the tracks and playlists from my usb stick. I am familiar with how to import playslists and copy the files to a new computer. However, when I plug in my usb into the windows computer, rekordbox shows only a few of the many playlists on the device, and those playlists are incomplete. When I plug the usb device into my controller, all the playlists and tracks are there. Why can't I see them on my windows computer in rekorbox?
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