Have a feature request or suggestion? Post your idea here!

Publication

7 abonnés S’abonner
0
Avatar

DDJ-RX jogwheel problem.

Hi guys

so i just used my DDJ-RX this night, i just want to start my performance and this problem happened

so, once i open the Rekordbox, and start to do some scratch the things goes wrong. my jogwheel moves really slow when i touch the jogwheel the song is paused but whenever i start to move the jogwheel rev/fwd it goes really really slow even it just like a late respond jogwheel, the light in the middle of jogwheel also move slow. idk whats wrong with this. it was fine yesterday untill this night i have to cancel my performance :( pls help! 

nb : firmware and rekordbox  are updated 

Radityo Bagus Avec réponse

Commentaire officiel

Avatar

Try the following steps:

1. Change the setting of "Backspin length" to "short" in the Utility mode
a) Disconnect the USB cable connecting the unit and computer.
b) Turn on the power of the unit while pressing the [SHIFT] and [PLAY/PAUSE] buttons on the left deck.
c) Press pad 6 on the right deck (that's the bottom row, second on the left.  Or see picture on page 28 in the user manual)
d) Turn off the power of the unit.

2. Factory reset
a) Disconnect the USB from the RX
b) Turn on the power of RX while pressing [SHIFT] button on the left deck and [DECK 1] button at the same time. 
c) Wait for about 8 seconds.
d) Press the [SYNC] button on both decks for about 3 seconds.
When the [SYNC] buttons' LED is turned off, reconnect the USB and launch rekordbox to see if the latency has improved.

3. Update firmware to version 1.04

Make sure to update your DDJ-RX firmware to version 1.04 (or later if available).

Roel
Actions pour les commentaires Permalien

Cette publication n’accepte pas de commentaire.

17 commentaires

1
Avatar

Let me begin by asking you to please not post duplicate posts. 

 

Have you tried restarting your computer and your DDJ-RX?

Mark Gallo 1 vote
Actions pour les commentaires Permalien
0
Avatar

sorry, i was panic at that moment.

 

yes, i have tried that.

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

i also tried to re-install driver,firmware, also the rekordbox but the problem is still exist

 

and now, the LED on the jogwheel does not move! what should i do ?

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

@Radityo > Could you please record a video so we can see exactly what the problem is? Also, during the video, please take a moment to show the settings on the Preferences > Audio page so we can see the latency settings and which driver is in use.

Could you please also provide us with the information about your system (CPU / RAM / OS)? Thanks.

Pulse 0 votes
Actions pour les commentaires Permalien
0
Avatar

@Radityo > Thanks - could you also please provide information about your system (CPU / RAM / OS)? 

Pulse 0 votes
Actions pour les commentaires Permalien
0
Avatar

Core i7 8core 2.46 up to 4 gHz
Ram : 4gb
Windows 8 64bit

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

Please see your email; I have created a support ticket and you should have an email at the address you used to register at the forums.

Pulse 0 votes
Actions pour les commentaires Permalien
0
Avatar

Yes sir.thanks a lot

I use my email that I've used while register to this forum. I'll wait for it.
Thanks

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

Apologize, but What can I do with the support ticket ?

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

Information was provided on that ticket - you can follow the instructions then click the link to reply, or simply reply to the email.

Pulse 0 votes
Actions pour les commentaires Permalien
0
Avatar

I see.
Apologize, but I did not see any ticket email on my email inbox..
Or you haven't send it yet?

Bcs I'm new in this forum so I still confuse

Radityo Bagus 0 votes
Actions pour les commentaires Permalien
0
Avatar

I have the Same Problem
and my System
amdfx 8150 8x 3,6Ghz
16gb RAM
Windows 10 64bit

Sascha Waýnè 0 votes
Actions pour les commentaires Permalien
0
Avatar

I also have this same problem!!!!!!!   Any resolution??????

 

Neil J D Osborne 0 votes
Actions pour les commentaires Permalien