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Pioneer DDJ-SR Slice and Pad Plus buttons not working (Right Side)

The pioneer DDJ-SR I received is not functioning properly. The left half of the controller seems to be working fine, but the right half is having problems. The right slicer button (tracks 2 and 4) is sending about 30 midi signals each time I try to press it and is not entering the 'slicer' mode. Instead, the track will restart, or some unintended events will happen. Also, the 'pad plus' button on the right side of the controller is sending multiple midi signals that it should not be sending.

I received the controller today, and these problems make the board unusable.

 

Here are video illustrating the issues my board is having:

https://youtu.be/GwRToE1htjs

https://youtu.be/On23qTZk2MQ

Thank you,
Cory Crowley

Cory Crowley Répondu

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