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FLX10 is giving Audio Glitches with Serato and Rekord box

I would like to have a support regarding the FLX10 due to i have a audio glitches while reproducing any track with any deck, i have validate the usb ports are working fine, the usb cables, i have used the latest FW and drivers. 

I have seen this issue in different places, please look at the following links

https://forums.pioneerdj.com/hc/en-us/community/posts/18791719629465-Rekordbox-6-7-1-DDJ-FLX10-freezing-during-the-show

https://www.reddit.com/r/PioneerDJ/comments/14abeyh/ddjflx10_freezing_issue/

currently i'm using a PC with W11, i5 8gen, 16 gb ram.

take under consideration when i try reproduce a track only with the rekord box or serato without the FLX10 i do not see the problem of the freezing audio.

 

Jeffrey suarez Bogantes

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