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DDJ FLX4 Crossfader doesn't work properly

Hi everyone, just bought a DDJ FLX4 and i have a huge problem with the crossfader. It only works on the right half of it: When it's at the full right it is even on rekorbox, but when i fade to the exact half, on rekorbox it appears completely on the left side. On the software it only fades when i move it in the second half of the crossfader. It's like it has been calibrated to use it only in a little half of it instead of the whole crossfader lenght. I already tried using a different software and update the firmware but nothing has been solved, can someone tell me if there's a way to re-calibrate it or if actually is a factory problem.

Lorenzo Scotti

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