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Headphone not working

Hi guys,

 

I read thousands of posts but none of it helped me out, so here we go.

 

1 - I have a DDJ-RB and an S-DJ50x monitor. When I run RekordBox, the monitor does not work through the controller. It just works through the MacBook Air. I mean, if I plug the cable monitor-controller, the monitor doesn't work. If I plug the cable monitor-mac, the monitor works. So basically the sound is coming from the mac. Could help me to set the things better?

2- Most important: the headphones are not working as well. I have updated the firmware and everything seems to be ok, but the cue is not working on my phones.

 

Looking forward to hearing from you. Should you need any further from me, feel free.

 

Thanks

Matheus.

 

Matheus Corbelini

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8 commentaires

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What's the audio device configuration within rekordbox?

Pulse 0 votes
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I just bought 3 items from Pioneer and this is the customer service I get. Amazing!

Matheus Corbelini 0 votes
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@Matheus > Sorry about the delay. If you're running High Sierra, you need to disable the driver security in order for the driver installation to take place. Follow these steps:

- download and install the drivers

- disable the driver security in the preferences

- install the drivers again immediately

Pulse 0 votes
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It's working!

You're a genius :D

 

Thanks very much!

Matheus Corbelini 0 votes
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