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DDJ-1000 not recognized as audio interface

I just switched to a new laptop and I am using djay Pro 2; it doesn't seem to recognize my DDJ-1000 as the audio interface, when I press play on a song the music comes out of the speakers on my laptop instead of running the audio through my controller and to my speakers. Does anyone know how I can solve this issue?

 

Michael Kaplan

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Pulse - great call on driver security for Mac.  This was no joke and I spent hours trying to get my DJM S9 going on my Mac until I figured this out.  It was hands down one of the most annoying scenarios I have ever dealt with but now works flawlessly with RB once I figured it out.

Phil Anthony 0 votes
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@Philthy > Glad you got it sorted - unfortunately it's not something we have control over, but we've suggested that the engineers improve the installer process to prompt with instructions to make it clear.

Pulse 0 votes
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