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Error code:19

HI I did buy 2nd device of DDJ-1000 so the lincense key used another account.I cant't contact to who belong.How can I do??? my email:  jar.inoue@gmail.com

Jaruk Inoue

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If the previous owner sold you the hardware and the license, they must first deactivate it on their computer before you're able to activate it.

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