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DDJ 1000 SRT audio distortion

Hello, I purchased the 1000SRT about 2 weeks ago. I love the unit, but I cannot enjoy it totally because of how distorted the sound is. I am running serato 2.2.2. and have a Macbook Pro 15 inch (Specs below)

  • 2.6GHz 6‑core 9th‑generation Intel Core i7 processor, Turbo Boost up to 4.5GHz
  • Retina display with True Tone
  • Touch Bar and Touch ID
  • 16GB 2400MHz DDR4 memory
  • Radeon Pro 555X with 4GB of GDDR5 memory
  • 256GB SSD storage
  • Four Thunderbolt 3 ports

 

When I plug in my SB3 the sound through my studio monitors is crystal clear. I played with the latency settings, shutt off wifi and bluetooth, tried a different outlet, reinstalled serato and the 1000SRT drivers. The sound is  still distorted and also is through my headphones. Are there any other things to try out to remedy this problem? 

tony rando

Commentaire officiel

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Yep, it's likely the audio buffer size; the SX3 requires more resources than the SB3 does due to the functions of the hardware, so as a result, you may need to adjust the latency.

Pulse
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check the latency in Serato settings , I has then same problem, I always used in 1 ms or 2 but the audio distortion, I'm using 5 ms now is working good. 

emilio valette 0 votes
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