DDJ1000 sound problems

Today I bought a DDJ1000. I installed everything, but unfortunately there is an audio distortion (it sounds like an imperfect contact). Distortion is heard only during the song and is heard at the same volume as the song. If the song is stopped, it will not be heard. The sound appears in all my melodies. The same distortion is heard in the headphones, so the output cable is not a problem. I use Macbook PRO model 2016 with MacOS Mojave 10.14.6

DJ DENNIS 7 mai 2020 18:55

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16 commentaires

Have you tried more then one file?

Jay 7 mai 2020 19:58 0 votes

I tried and ran hundreds of files in about 3 hours

DJ DENNIS 7 mai 2020 20:10 0 votes

Please try disabling the Intel Turbo Boost using this tool.

Pulse 7 mai 2020 21:13 0 votes

Hi. The problem persists! I installed what you asked for, but to no avail! I upgraded to MacOS Catalina (although I didn't want to do that, but I did it in the hope that I would fix the problem). I am very upset! If I fail to resolve the issue this week, I will return the controller ...

DJ DENNIS 13 mai 2020 20:57 0 votes

Can you post a recording of the distortion please?

Pulse 13 mai 2020 21:03 0 votes

How can I do that? Can you give me an email address, or a whatsapp number?

DJ DENNIS 13 mai 2020 21:06 0 votes

forums@pioneerdj.com; reference forum post 360062647772.

Pulse 13 mai 2020 21:08 0 votes

I sent. I hope the file isn't too big, and it gets to you

DJ DENNIS 13 mai 2020 21:14 0 votes

Hello! Last night it seems that the e-mail remained and the year went to you! I sent it again now, and it shows me it's gone! Can you check and confirm if you received? Thanks!

DJ DENNIS 14 mai 2020 06:42 0 votes

Increase the latency in preferences/audio. (576 (13,1 ms) works fine to me) Adjust that to your computer.

Alberto G 26 mai 2020 17:53 0 votes

Hi there Pioneer friends! I have the same problem with my DDJ1000, sound distorced even after updated the audio 1.100 driver and firmware 1.12. Both distorcion occurs on rekordbox and Virtual DJ, when plug out the controller, audio turns to normal....is there a solution reported?

Luiz Urban 14 juin 2021 19:21 0 votes

By the way, I have a Lenovo notebook with Windows 10 64b.

Luiz Urban 14 juin 2021 19:24 0 votes

@Luiz > Is it an 11th generation Intel CPU?

Pulse 16 juin 2021 15:15 0 votes

@Pulse > Notebook Lenovo Core i5-8265U 8GB 1TB Tela 15.6” Windows 10 Ideapad S145

Luiz Urban 16 juin 2021 15:23 0 votes

Have you tried disabling the Intel Turbo Boost? See this page; the easiest method is 2.2.

Pulse 16 juin 2021 15:24 0 votes

I'll try that and post here the result...Thanks a lot!

Luiz Urban 16 juin 2021 17:04 0 votes