ddj200 wont control rekord box

recently purchased a ddj200 and downloaded rekord box software. it comes up at the bottom that ddj200 is connected but will not control the software. im guessing its somthing ive done rather than the products, can ianybody help please

ryan aitken 12 mai 2020 15:08

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Are you in performance mode or export mode?

Jay 12 mai 2020 22:25 0 votes

Performane. I clicked a free trial of performance mode before plugging the controller in. Will that have anything to do with it?? I didnt realise that the controller unlocks performance mode.

ryan aitken 13 mai 2020 06:43 0 votes

No, the free trial would just unlock all the features.

If you're in rekordbox 6, have you logged-in to your account on the MY PAGE panel? Your DDJ-200 must also be connected via USB, not BT.

Pulse 13 mai 2020 17:23 0 votes

Ah. I'm using 5.4 or somthing like that. Does it have to be 6?

ryan aitken 13 mai 2020 17:34 0 votes

No, you can continue using 5, but 5.4 didn't support the DDJ-200 - you needed to be running a newer version. You can download the newest version of 5 from here, or upgrade to 6.

Pulse 13 mai 2020 17:38 0 votes

My laptop wont let me install 64bit version. I will double check what version I have.

ryan aitken 13 mai 2020 17:40 0 votes

im using rekord box 5.5.0 do ineed the 64bit version

ryan aitken 13 mai 2020 18:38 0 votes

You need to use the 5.6.0 or newer for DDJ-200 support, and unfortunately that requires a 64bit version of the rekordbox application.

Pulse 13 mai 2020 20:02 0 votes

Thank you for you help!!!!

ryan aitken 13 mai 2020 20:20 0 votes