Are you on Windows? Have you got the drive using the same letter on both computers?
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Yes I'm on windows. Both computers bare using the external harddrive as E drive.
So it loads the database as the external when selected in the preferences, but doesn't show any tracks in the collection on the desktop?
What if you add one song to the internal database on the desktop, then switch it over to the external database?
Still doesn't show what's my collection but if I plug my hard drive in on my laptop it shows my collection and playlists.
I still use the old rekordbox on my laptop but had to install the new one on my pc (it's new) - could that be causing the issue?