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License key on more than one computer

I have a little problem. 
I activated my key on two Macs, mine and a friend's,
but my friend formatted the computer, without deactivating the key in rekordbox,
and now I can't activate it on another one, as I get the message:
"the license key you entered , is being used for another Rekordbox account.
You cannot use a license key for more than one rekordbox account.
Error code: 19".

How to proceed?
Italo Oliveira

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