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"Unable to open database file" even with fresh install / blank library / new account. MBP 14" 2021 OS 12.1 Monterey

Hello,

I've recently bought one of the new M1 Macbook Pros. I am having a problem even opening rekordbox, getting an error message saying "unable to open database file".

This is even after having created a new pioneer account, on a fresh computer, and clicking "start rekorbox with a empty library", so I'm not sure that there should even be a pre-existing database file which could be corrupted?

I've tried very possible path - not starting from a blank library and choosing the 'convert' version (even when there shouldn't be anything to convert', and from my old RB account and the fresh one - but I nothing I do ends in any other than an error message telling me to retart the program, or a crash, then back to square one. I have also tried deleting any of the library files and reinstalling, but to no avail.

I've seen another used having a similar problem, and they were given the answer that Rekordbox doesn't support macOS 12 Monterey - however, now apparently it does, and I'm on the latest of each and still having the same problem.

Any help appreciated!

Sam Parker Répondu

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You can't just "move" the files and expect them to work, especially if there is a different username on each computer. Please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Pulse
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Hi Sam, I'm the original poster of the post you have linked. Just want to confirm that my issue is still ongoing with 6.6.1

Thanks

Marc

marc tataossian 1 vote
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Did either of you copy data from an old computer to a new computer?

Pulse 1 vote
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Hello,

I have done both, copy the ~/Library/Pioneer/rekordbox files over from old to new.

And also saved a copy as a backup and opened Rekordbox (directly from install) and watched the Pioneer folder re-populate when starting up Rekordbox, which also crashes with "unable to open database file". Which seems to me that the DB file itself corrupts when being built.

marc tataossian 1 vote
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Thanks Marc, that's helpful to know.

I haven't tried copying anything from an old computer yet. I'm just trying to start a new library from a clean slate but I can't get Rekordbox to set that up.

I do have a rekordbox library on an old computer that I could try and copy across but I haven't tried that yet. It wasn't a very big library so it's not a big deal for me to start afresh.

Sam

Sam Parker 1 vote
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Hello, any further updates on this? I have now tried copying my old library from my old laptop and that won't work either.

Original problem still persists.

Sam

 

 

Sam Parker 1 vote
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