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DJM400 AUDIO PROBLEMS WITH MAC

Brand New DDJ400 purchased connected to Version 6 Rekordbox on a Mac with OS Catlina. No Driver required according to Pioneer DJ.  

The problem is Audio not coming through the master out on back of mixer, All settings correct in Preferences > Audio > DDJ40 

Master out set to Master and Cueing to Headphones etc

After trying 3 computers and 3 versions of Rekordbox, this is what we found. 

Rekordbox V6 latest revision  - No Sound out of master only Cue 

Rekordbox v6 earlier version - Sound from Master - Distorted Cue

Rekordbox V5.75 - Sounds Perfect on both.

Looks like a Software or compatibility problem Piooner DJ ?

Just letting you and everyone else know.  

 

 

TO ADD: 

PioneerDJ have decided to close this discussion without my consent even though I have done this with two different DDJ400, please be aware people, I will follow up with their support. It would have been better to allow others to comment. 

DIGITAL PILGRIMZ Répondu

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