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DDJ-1000SRT Right platter not responding

Bought a DDJ-1000SRT  from Guitar Center. 

Box was already opened and I had to get replacement cords/manual before I took it home.

When I set it up, downloaded new driver, everything was working fine except the right platter (left platter is fine). It is completely unresponsive and I cannot find the issue. I really hope it is not a hardware problem but I am not sure how to trouble shoot at this point. 

Any ideas?

Mitchell Thompson Répondu

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Hey Mitchell, sorry to hear about that -- hopefully it's just that the right platter is in CDJ mode instead of vinyl mode; press SHIFT+SLIP to toggle the vinyl mode for the deck and let me know if that works as expected.

Pulse 0 votes
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Yea I have been trying that but unfortunately that wasn't a fix

 

Mitchell Thompson 0 votes
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Ugh... that's probably why the last person returned it. I'd go back to the shop and ask for an exchange because it's most likely a hardware issue. Sorry.

Pulse 0 votes
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Yea, I am thinking the same. The GC I bought it from said they will replace. 

I still have my DDJ-sx2 to hold me over :)

Thanks for the quick responses 

Mitchell Thompson 0 votes
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No problem, glad to hear they'll replace it for you. Hope the new one works properly!

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