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Problems with DDJ SR and Serato

Hi there, iam having issues with my ddj sr and serato. Serato Support couldn't help me until now, so I try here: I can connect my controller to Serato, load tracks into the decks, but when I press play, the virtual decks are moving like in super-slowmotion and I have no sound. The level meter is moving but nothing comes out. I have the latest driver and firmware installed. I hope anybody could help me because I don't know what else to do. Thanks
Christoph Jakobi Répondu

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Something about the computer? Have you tried using the controller on another computer?

Pulse 0 votes
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yes i allready did it. i used it at my older pc with windows 7 and same problem. i even formatted the old windows 7 pc but nothing changed. In my opinion it must be a software-problem, for what should serato give support...

Christoph Jakobi 0 votes
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Could possibly be a hardware problem with the SR... does it also happen if you disable vinyl mode on the deck?

Pulse 0 votes
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what it could have to be with the vinyl mode?

 

Christoph Jakobi 0 votes
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