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DJM-450 seems to be connected but I can't select DJM-450 ASIO

Hi there,

I seem to be having the same exact issue as a previous ticket: post #360054828671

https://forums.pioneerdj.com/hc/en-us/community/posts/360054828671

I can connect my DJM-450 to my laptop which is an ASUS UX330U via Rekordbox 6, I've installed the latest driver, checked the firmware, etc., but every time I try to connect the DJM-450 AISO in my audio preferences I get an error message that says "Error while opening"
 
Ive tried uninstalling the driver, restarting my laptop, just as the previous forum thread suggested, and still I get the error. I've tried this order of operations 3 times without success. I'm not sure what else I can do to resolve this issue.
Frank Paper

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