It sounds like the platter might be loose and if there is any movement or vibration it can cause it to move. I would recommend that you contact tech support and see what they recommend you try.
https://www.pioneerdj.com/en/support/contact/
Hi All,
I bought a brand new Pioneer DDJ SR about 6 months ago from Amazon and initially ( for a few weeks) everything seemed to work normally till it started causing problems. The Left Platter keeps moving on screen even when it has not been touched. I have tried using both Serato and Virtual DJ but the problem keeps recurring. I have Also tried increasing and decreasing the sensitivity to no avail. Quite recently ,it happened again at a gig and a friend just tapped the top of the left platter and the movement stopped for a while only to re-occur mid-gig.
What could be wrong ? Has anyone experienced this Issue. Would be so grateful for help. Thanx in Advance
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It sounds like the platter might be loose and if there is any movement or vibration it can cause it to move. I would recommend that you contact tech support and see what they recommend you try.
https://www.pioneerdj.com/en/support/contact/